Information Collection & Use
We collect information under the following circumstances:
1. When you begin a project
2. When you sign up to receive our Toolkit or blog posts
3. When you make a payment

This information is never sold, shared, or used in any way other than that which is outlined below.

Beginning a Project
When you begin a project with BrochureBuilders.com, either by phone or email, we will collect certain information that will help us work with you most efficiently. Specifically, we collect and maintain your contact information including your name, company name, shipping and billing address, email address, phone numbers, and website address. To help us get your project in motion, we also ask for your current brochure, related content, logo, and artwork you might like to see in your new brochure. This information is stored in your client file on our computer database.

Signing Up to Receive our Toolkit or blog posts
When you sign up to receive the Toolkit or blog posts from BrochureBuilders.com, we collect your name, email address, and company name which are stored on our secured database. Periodically, we will send an email highlighting our specials and discounted products, as well as newsletters and blog posts written to help you build a better business. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the Choice and Opt-out Section below.

Making a Payment
When you make a payment to BrochureBuilders.com, you may do so by credit card or by check. Most customers prefer to pay their invoice by phone using a credit card. We use an outside credit card processing company to charge you for our services. These companies do not retain, share, store, or use personally identifiable information for any other purposes.

When we e-mail invoices, you will have the option to pay by phone using a credit card or by mailing a check. When we charge your credit card, we will take your financial information (such as credit card number, expiration date) by phone and the information will be stored [in your customer detail file on our QuickBooks system]. We will only charge your credit card at your specific request.

Choice and Opt-out
At any time, you may choose to opt-out of receiving communications from us regarding special offers, discounts, and newsletters. You may do this by clicking on the unsubscribe link at the bottom of any email advertisement. Please note that once you opt out, you are permanently flagged as unsubscribed in our database and will not receive any special offer emails. This does not opt you out of regular or standard client/company communication from BrochureBuilders.com. In the case that you have more than one email in our special offers database such as bob@xyzcorp.com and sales@xyzcorp.com, you will need to manually opt out of each one.

Communications from the Site

Customer Service
In order to provide you the quickest and highest quality service, we rely heavily upon email communication. Design consultation, project revision, design proofing, and billing often occur via email communication. For this reason, we suggest that you add email from BrochureBuilders.com to your safe list.